SHIPPING & DELIVERY

Orders are shipped DHL/FedEx/UPS/TNT/EMS Standard. All shipments are insured and will be charged to the customer. For information about our standard Shipping Insurance and to choose a Shipping Insurance option that works best for you, please contact us to info@jdpmedical.com.

PRIVACY & SECURITY

We are committed to protecting your privacy. The information you enter on our site is held in confidence between you and us. We do not sell, trade, or rent your personal information to others. This privacy statement discloses how the information you provide is used and protected.

RETURNS

To return products, please contact us for a RMA number. Following the review and inspection of returned items a return authorization can only be granted by JDP. Non-Defective returned items are subject to 25% restocking fee.

REPAIRS

Repair item should pay inspection fee before shipment without repair from JDP. Storage fee will be charged for all repair items from the 25th working day after the arrival of the items at the company. JDP will charge storage fee based on the actual weight of the items.

ORDERING

To place an order please email (info@jdpmedical.com) your purchase order to us.

PAYMENT

We accept the following forms of payment: TT/WESTERN UNION. Approved accounts with Net terms need to pay within agreed time frame. All prices are subject to change without notice (Exchange Rates).